Looking for a Holiday Gift for Your Managers? How About A Book?

Books make a terrific holiday gift, and there’s still time to order the perfect editions for your team! But there are so many interesting looking books available—how do you choose?

To help you with that, here are a few that I’ve referred to over and over, been inspired by, and have shaped my business on. (Read on for a shameless plug for my own book!)

In no particular order, here are 5 (well, 7 actually) of my favourite business books:

1. I kind of have to group these together… The classic business (and life) skills book, The 7 Habits of Highly Effective People by Stephen R. Covey, is one of my all time faves. This book found me when I most needed it and shaped the way I approach my business, my clients, and my life. It encouraged me to focus in on what really matters and to respect and understand those who I interact with. Mr. Covey’s son, Stephen M. R. Covey has also written an amazing book. The Speed of Trust not only emphasizes how important it is to trust and be trustworthy, but also details the business costs and benefits of trust. It’s challenging to put ROI on soft skills, and Mr. Covey has done a great job of it in this book.

2. And here is another grouping I think you’ll love… The Coaching Habit, and the follow on to it, The Advice Trap are two must-have references for every manager of people. The author, Michael Bungay Stanier, has written them in an easy-to-read, easy-to-apply format that will enable managers to provide the coaching support their people need.

3. If you are looking to provide the very best in customer service, check out Unleashing Excellence by Dennis Snow and Teri Yanovitch. Mr. Snow sharpened his customer service skills working with Disney—recognized everywhere as the providers of exceptional service. This book outlines ideas and tactics to provide an excellent customer experience every time.