Laura SukorokoffJun 124 minWhat Does the New (or should we say 'Next'?) Normal Mean to Your Business? What does it mean to companies trying to make their way through this “next normal”? Now is the time to invest in training your people.
Laura SukorokoffMay 273 minIs Customer Service a Thing in a Pandemic Environment? At this time, we are putting high regard on the physical safety and security of our staff and customers, but what about customer service?
