Laura SukorokoffOct 6, 20204 minWant to Connect With Your Customers? Here Are 6 Skills You Need. How do you gain or maintain the connection when you can’t meet face to face? Here are 6 things to focus on.
Laura SukorokoffJul 16, 20205 minOne Could Say Soft-Skills Training is More Important Now Than Ever. So, Why Are We Cutting It?Can you think of a time when you most needed to support others? Yet, much needed soft skills training is being pushed aside. Why?
Laura SukorokoffJun 12, 20204 minWhat Does the New (or should we say 'Next'?) Normal Mean to Your Business? What does it mean to companies trying to make their way through this “next normal”? Now is the time to invest in training your people.
Laura SukorokoffMay 27, 20203 minIs Customer Service a Thing in a Pandemic Environment? At this time, we are putting high regard on the physical safety and security of our staff and customers, but what about customer service?
