New Normal

I write about my own thoughts and share the insights of others, sometimes in the same blog!

Please comment if you agree, disagree, or want to discuss further. I believe we all get

better and stronger when we share our ideas and resources.

Kindness is Power. Too Bad Companies Don't Get That.

More than half of Canadian employees would like to work from home. So, you need to build this into your corporate strategy going forward.

Jun 16, 20214 min read

Most companies spend few resources on training their managers to lead. 9 out of 10 managers in your workplace struggle and need support.

Jun 2, 20213 min read

How do you gain or maintain the connection when you can’t meet face to face? Here are 6 things to focus on.

Oct 6, 20204 min read

Can you think of a time when you most needed to support others? Yet, much needed soft skills training is being pushed aside. Why?

Jul 16, 20205 min read

What does it mean to companies trying to make their way through this “next normal”? Now is the time to invest in training your people.

Jun 12, 20204 min read

At this time, we are putting high regard on the physical safety and security of our staff and customers, but what about customer service?

May 27, 20203 min read