5 Important Words For These Times

On a webinar recently, I heard 5 words that immediately impacted me. Such was the impact that I went straight to my message board and posted them.

“Use this time for growth.”

The pandemic has wreaked all kinds of havoc with business plans. Some companies, unfortunately, face closure. Still others struggle and will, I hope, be able to limp their way through this challenging time. Some fortunate companies are thriving during this time (Fintech industry, Amazon – of course, and the like). Regardless of the situation, all companies, and the employees who work in them, are having to significantly change the way they work.


There is an opportunity to come back from the pandemic better than we were before.

Now is the ideal time to invest in learning new skills, particularly soft skills. According to the World Economic Forum, by 2022, 54% of all employees will require significant reskilling and upskilling to have the required skills for the future.


Some companies are hiring now, some will be hiring in the future. All will need people who possess desired soft skills (or, as I prefer to call them, Power Skills!). Here’s an example of the skills they’ll seek:


· Analytical thinking

Critical thinking skills are required for coming up with innovative solutions to complex problems. This ability to process complex information is the first step to analyzing the flow of critical information.

· Communication

Regardless of your position within a company, the ability to exchange information and meaning between people is vital. This includes not only the words you use, but also tone of voice, body language and – perhaps the key communication skill – listening.

· Creativity

We’re seeing this play out now, as companies pivot their businesses to survive the pandemic. We’ll see this in the future as new products, technologies, and ways of working are required. People who can come up with new and innovative ideas, along with ways of working with them, will be highly desired.

· Emotional Intelligence

Being aware of your own emotions, as well as those of others, is something that is uniquely human. The ability to connect with other humans will be highly in demand. (Already is.)